Supplier Evaluation Criteria

1. 3rd PARTY Quality Standards Verification & Accreditation - Is the supplier ISO Certified?

If not, why not?

To become ISO certified, a company must have an accredited third-party rigorously audit its Management System and confirm that the program conforms to internationally recognized quality standards.  Reviews examine all facets of a business –design, manufacturing, installation and service –to ensure a company-wide devotion to quality. ISO 9001:2000 certification assures clients that play systems are manufactured per regulatory, safety and design requirements.

Klondike is the World's only ISO 9001: 2000 Certified soft foam play company.

What does that tell you?

2. Written verification from insurer on safety track record

Ask for a “Claims Verification”letter from the company’s insurer (and from the previous insurers of any company whose assets the present company may have acquired) going back to the date of inception of the company or companies. Make sure that the liability the insurers refer to, in their letter, is liability for injuries sustained by third parties from playing on the company’s play areas. (Not slip and fall liability at their premises!)

Klondike is the World’s only soft foam play company to have a completely Claim Free Injury Record. A copy of a letter from our insurer is available in the News section of this website, confirming that there have been no claims paid under our liability policy, for any injuries, sustained by anyone, on any of our play areas, ever. 

Don’t you think this is more meaningful than a generic claim that we are committed to safety?

3. To ensure the highest level of safety for your play area, request to SEE the company’s Independent Lab Test Results for fall height.

Klondike is the World’s only soft foam play company to have Independent Lab Test Results confirming a 5’Fall height; the industry standard is 4’.

4. Before believing that a soft foam play company has designed, manufactured and installed “hundreds”of jobs, ask for a written undertaking, with a penalty clause for fraudulent misrepresentation, that they have in fact built all the play areas they list on their site

Over 90% of the hundreds of play areas now claimed by former middlemen companies as their “creations”or “installations”were in fact built by Klondike and other manufacturers.  These former middlemen only developed limited play area manufacturing capabilities in July 2005, through verifiable acquisition, in response to Klondike’s going directly to market.  They have therefore actually only built a small handful of the hundreds of projects they claim as theirs.  To put it another way, Klondike has been manufacturing soft foam play areas 4 times longer than any company in the market today and is the only company in the world to have built ALL the play areas it has installed.

5. Compare apples to apples by comparing WARRANTIES instead of salesmen’s representations.

Klondike offers longer warranties than any other company, by as much as 10 to 1 on safety surface, and double on components. See section titled, 'Why Do Clients Choose Klondike 4 to 1 Over the Competition?'

6. Utilize a formal supplier evaluation template

In a recent Request for Proposal (RFP) put forth by Tampa International Airport Authority, an independent 6 member Technical Review Committee used the following supplier evaluation template:

• Proposed cost of the project

• Play areas’conceptual design

• Project schedule and timeline

• Project Manager’s qualifications and experience

Klondike was the only company to be awarded a perfect score of 1000/1000.

7. Base your purchasing decision on OBJECTIVE PROOF, NOT VERBAL REPRESENTATIONS, as outlined above. If someone does not provide you with objective, third party proof, think twice about dealing with them

Once you have objectively compared credentials, we are confident that you will see why Klondike has designed, built and installed more soft foam play areas than any other company.

KLONDIKE.  THE PLAY EXPERTS.  LEADING VIA TECHNOLOGY.